Q. Can the hair colour be used on chemically bleached hair?
Yes, it is not recommended because chemically-based shampoos, conditioners, or hair dyes may leave a large amount of chemicals in the hair, which is damaging. We recommend shampooing with a "clarifying deep cleansing shampoo" before the first application.
Q. Is the product certified organic?
Yes, Radico Colour Me Organic Hair Colour has been certified by the international organic certification, ECOCERT, and USDA. As a truly organic natural hair dye, it is an absolutely safe and healthy product and certified as manufactured with 100% organic ingredients.
Q. How long does it take to dye the hair?
Since this product is an organic hair dye, the colour paste needs to stay on the hair for at least 60 minutes. The longer the paste stays on the hair, the better the hair colouring effect. As this product is 100% natural and mad only from organic ingredients, the colouring effect is milder than chemical-based hair dyes. This is the unique aesthetic of natural and organic products. Please be patient when using it.
Q. Can the hair colour be used on chemically bleached hair?
Hair colour will fade after three to four weeks, but the actual time depends on the hair quality and hair growth rate of each individual.
Q. Will the hair dye stain the skin or scalp?
No, Radico Colour Me Organic Hair Colouring is a natural hair dye, so it will not stain you skin or scalp. Simply wash away the colour paste thoroughly with running water to remove and it is safe to use.
Q.Can the hair colouring effect be the same as what I can see on the colour palette?
Hair colouring effect will vary according to the original hair colour, hair quality, number of white hair, etc. of different individuals. To obtain the best hair colouring result, please choose the colour of hair dye that is similar to your natural hair colour.
Q. Is the product suitable for both men and women?
Yes, the product is suitable for both men and women and there is a variety of colours to be chosen from.
Q. Can the product be used to dye hair partially?
Yes, you can use the product partially to dye patches of white hair.
Q. Will the product cause an allergic reaction when used?
as the product is made from 100% organic ingredients, allergic reactions after application rarely occur. However, a some individuals who are sensitive to certain types of plants or herbs should exercise caution when using the products.
Q. How do purchase my order on the site?
To order your purchase :-
Click “Add to cart” button on the products you wish to purchase.
Click “Continue Shopping” to continue add other products into the cart or click “Checkout” to proceed your payment for the products.
You'll reach a log in page where you need to log in your account using your Username and Password. If you don't have an account created yet, you need to register an account before you proceed your payment.
You'll need to confirm your shipping address on the “Shipping Address” page and click “next” button.
From here, you need to select your shipping methods and click “next” button.
Next you'll need to choose your payment method then click “next” button.
After the steps before this have been done, You need to reconfirm your billing details and agree on the terms and condition.
Click “Confirm Order” to complete the order.
Q. What are the payment methods available?
Radio.my offers various kind of Payment Methods as shown below :-
1. Credit Card
2. Offline Bank Transfer
Bank : CIMB Malaysia
Bank Account : 8008547972
Account Name : MG GREEN TECH SDN BHD
After you made the payment, please send us the payment details of :
Bank Name :
Banking Date :
Banking Time :
Banking Reference No :
Total ammount you have paid :
Your Order No :
You may scan and email us the above info to Email Address : sales@radico.my
Note: Your purchased products will not be delivered until we have this confirmation.
Q. How to change my account personal information and shipping address?
Log-in your account → Click on “Account Maintenance” → Edit your account information and Shipping address here.
Q. I forgot my Password for my account. What should I do to retrieve it?
Click on “Lost Password?” and fill your email that used to register the account in the box.
Click Submit.
A verification token will be sent to you. Once you have received the token, you will be able to choose a new password for your account.
Q. Can I cancel an existing order that have been made?
Yes, only if the order is still on pending status.
Please send an email to our customers service email at sales@radico.my with the message title “Request to cancel order” in order to inform us about the cancellation order.
Orders that are in shipping or shipped will not be cancel.
Q. What is the product's transaction currency?
All products transaction currency will be done in Malaysian Ringgit (MYR)
Q. How long does the delivery usually takes?
Delivery usually will takes about 1 to 3 days
Q. I still have doubts!
Sorry that we're unable to clear your doubts in the F.A.Q page. Please kindly send us an email to sales@radico.my for us to clear your doubts.
